Coe Music Studio Teaching Policies

Scheduling

As learning music requires regular practice to attain good results, I encourage your commitment to lessons on a quarterly basis. Lessons are organized throughout the year in quarters that roughly align with the school year. I encourage taking lessons through the summer as well!

Billing

After your free 30-minute trial lesson, your time slot will be held for 48 hours. Should you choose to continue studies with me, payment for the rest of the month’s lessons is required upon receipt of your invoice. You will next be billed on the first of each month for that month’s lessons until you decide to cancel.

A 30 day notice of cancellation is appreciated in writing, via email.

Lessons are $32, $48, and $64, for 30, 45 and 60 minutes, respectively. Family discount rates are $29, $45, and $58, for 30, 45 and 60 minutes, respectively

At the beginning of each month, you will be billed based on the number of lessons per quarter. The balance is due within 7 days, after which a $5 late fee is charged.

A 2.99% convenience fee is applied to all card payments.

A 0.8% convenience fee applies to ACH payments.

Avoid fees by paying by check.

A $30 annual registration fee applies.

Recitals are optional, but encouraged; a $12 fee per student applies.

Missed Lessons

One make-up lesson per 30-days is allowed.

Make-up credits are issued upon notice, and must be used within 30 days of the missed lesson. Make-up credits expire after 30 days.

To be eligible for a make-up, notice must be given before 8pm on the previous day. Notice must be made through the booking site or by text/email. 

In the case of emergency illness, only a two-hour advanced notice is required for a missed lesson to be eligible for a make-up. 

If teacher needs to cancel a lesson because of personal illness or professional obligations teacher will open up his/her schedule as is able to accommodate missed lessons, or will issue credits for missed lessons due to my absence.

Additional make-up lessons can be earned if you “send a friend” in your place. For example, if you have to miss two lessons within a 30-day period, you can earn you another make-up when you send a friend (who is not currently enrolled) to have a lesson in your place. Furthermore, if your friend decides to enroll in lessons with me you will receive a referral fee (see below).

Communication

It is imperative that you provide a working email address. Email is my primary form of communication. I am not responsible for lost email communications due to recipient's full in boxes, bounced emails, emails lost to the junk folder, or anything similar. All official communications must be done via email. Text messaging is best for last minute scheduling issues.

Referrals

Referrals are appreciated and will be rewarded with financial incentives. Receive $50 credit when your referral enrolls!

See "Send a friend" above.

Materials

For materials that we agree are necessary for the student’s progress, please immediately purchase all recommended materials via links that I provide. These links may be affiliate links, meaning I earn a small percentage from your purchases, though at no additional cost to you.

Alternatively, I can purchase them at the lowest price available and invoice for that amount, plus service fees (~4%).

In-Person Lessons

Please park in the driveway or the street. Enter the house no more than five minutes before your lesson time.

The door will be unlocked for you, so no need to knock or ring the doorbell. 

No obligation to take your shoes off. You may leave them on.

Come downstairs and wash your hands in the bathroom at the bottom of the stairs. 

The music room is the one with all the kiddie artwork on it.

The address is:

18809 Barrington Dr

Eden Prairie, MN 55346

 

Quarterly Billing Schedule

Fall Quarter: September - November 

Holidays (3): Labor Day, Thanksgiving Day & following Friday.

Winter Quarter: December - February 

Holidays (9): Christmas Eve through New Year’s Day (Off 12/24-1/1)

Spring Quarter: March - May 

Holidays (1): Memorial Day

Summer Quarter: June - August 

Holidays (1): Independence Day (7/4)